Failed Retailers

The reason I think Circuit City went under was due to lack of customer service. I have spoken to several others who feel this same way. Whenever I purchased something from them, it seemed as if I had to go find them to assist me & they would not try to sell you on anything. Many people did not like this type of service & why would you go for that when you can go to Best Buy & get great service? I think that this wcial aspects in Circuit City's success.
"Circuit City stores are going out of business, but that doesn't mean its name is going away. Hilco Trading LLC, a Northbrook-based liquidator that took part in closing some Circuit City stores last year, is in negotiations to purchase the electronics retailer's name and operate a Web site under the moniker CircuitCity.com, according to people familiar with the deal."
Another retail company that is in trouble is Borders. "Less than a month after Circuit City said it would close its remaining stores, Borders Group hit record labels with a double-whammy, saying it would slash its music and video inventory and push for significant buying concessions."
As a matter of fact, I went to Borders yesterday. I can see why they would cut back on their inventory because they don't have nearly the amount of customers as Barnes & Noble does. It looked to me that they have already cut back on invetory since the store was so empty & not "cozy" like a Barnes & Noble is--Borders has some tough competion!



Jones, S. (2009, February 13). Circuit City may live on with Web Site: Liquidator Hilco Trading makes bid to buy moniker. Chicago Tribune (IL), Retrieved March 6, 2009, from Newspaper Source database.

Ed Christman. (2009, February). Retail Track. Billboard, 121(8), 11. Retrieved March 6, 2009, from Research Library database. (Document ID: 1653997621).